1. General

a) This document is an electronic record under the Information Technology Act, 2000, and its amendments. It does not require physical or digital signatures.

b) This document complies with Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, which mandates the publication of rules, regulations, privacy policy, and Terms of Use for www.livacres.com.

c) The website www.livacres.com(“Website”) is owned and operated by INNOVAI MANAGED SPACES PRIVATE LIMITED (“Company”). The Company’s registered office is located at SECOND FLOOR, UNIT NO-227 PARAS, TRADE CENTRE Services GWAL PAHARI, SECTOR-2, Gurugram, Haryana, 122001. The terms ‘You’ & ‘User’ refer to those accessing the Website, while ‘We’, ‘Us’ & ‘Our’ refer to the Website and/or the Company.

d) For the purpose of this Privacy Policy (“Policy”):

i) ‘You’ & ‘User’ refer to any legal person or entity accessing or using the services provided on the Website, competent to enter binding contracts under the Indian Contract Act, 1872. ii) ‘We’, ‘Us’ & ‘Our’ refer to the Website and/or the Company. iii) ‘Party’ & ‘Parties’ refer to the User and the Company individually and collectively, as context requires.

e) The section headings in this Policy organize its provisions and have no legal or contractual value.

f) Your use of the Website signifies acceptance of this Policy and the Terms of Use, which are co-terminus. Changes to one will affect the other.

g) We retain the right to modify this Policy and the Terms without prior notice, with changes taking immediate effect. You must periodically review them.

h) This Policy and the Terms form a legally binding agreement between You and the Company.

2. Collection of Personal and Other Information

a) We collect and store Your personal information, provided by You on the Website. This includes email address, name, address, age, date of birth, sex, nationality, shopping preferences, browsing history, and any images or information You upload on the Website.

b) We may track Your behavior on the Website based on Your IP address. This information helps us understand user demographics, interests, and behavior to improve user experiences.

c) If You purchase products/services on the Website, we collect information about Your buying behavior.

d) If You post messages/reviews/feedback on the Website, this information is stored and may be used for dispute resolution, customer support, and other lawful purposes.

e) Information related to You, including personal correspondence and feedback from other users or third parties, may be collected and stored by the Company/Website.

f) While You can browse the Website without providing personal information, certain activities (e.g., product registration) require it.

g) We may request You to complete optional online surveys to understand Your preferences better.

h) We may ask You to write reviews for products/services, and You authorize us to publish them on the Website.

i) We may remove content provided by You at our discretion.

3. Cookies

a) We use cookies to remember information specific to You, including login identification, password, etc.

b) Cookies help analyze web page flow, measure promotional effectiveness, and enhance user experiences. Some features may not work without cookies.

4. Divulging/Sharing of Personal Information

a) We may share Your personal information with corporate entities and affiliates to prevent fraud, offer joint services, and enhance user experiences.

b) We may disclose personal information when required by law or to enforce our Terms and Policy.

c) We may share/sell Your personal information if the Company/Website merges with or is acquired by another entity.

5. Security

We use encryption to protect Your information and do not store Your credit/debit card details.

6. Third Party Advertisements/Promotions

We use third-party advertising companies that may use Your information to provide customized ads. Links to other websites may collect Your personally identifiable information.

7. User’s Consent

By using the Website and providing information, You consent to its collection and use according to this Policy.

8. Grievance Officer

Our Grievance Officer’s contact details: Mr. Kamal Khurana, email address: [email protected]

9. Dispute Resolution and Jurisdiction

Disputes will be resolved through alternate dispute resolution (ADR), including mediation and arbitration. The terms and policy are governed by Indian laws, and disputes will be handled in Delhi.

This revised policy addresses privacy and data collection concerns for users of INNOVAI MANAGED SPACES PRIVATE LIMITED.